Legal

Terms of Service

Last updated: 20 August 2026

1. Acceptance of Terms

These Terms of Service govern your use of the website at qmch.org and any services, forms or donation facilities offered through it. By accessing this website, submitting a form, or making a donation, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use this website.

2. About QMCH

Quaid-e-Millath Centre for Humanity ("QMCH") is a charitable organisation registered under the Societies Registration Act, with its registered office at Quaid-e-Millath Manzil, #36, Maraikayar Lebbai Street, Chennai, Tamil Nadu 600 001, India.

QMCH provides free home-based palliative care, physiotherapy and rehabilitation, and community support services to patients in Chennai. QMCH holds registration under Sections 12A and 80G of the Income Tax Act, is listed on the NITI Aayog Darpan Portal, and holds CSR-1 registration with the Ministry of Corporate Affairs.

3. Use of This Website

You agree to use this website lawfully and in good faith. In particular, you agree not to:

• Submit false, misleading or fraudulent information through any form on this site.
• Use another person's payment instrument, identity or contact details without authorisation.
• Attempt to gain unauthorised access to any part of the website, its server, or any connected system.
• Introduce malicious code, or use automated means to access, scrape or overload the site.
• Use the website or any content from it for any unlawful purpose, or in a way that could damage QMCH's reputation or interfere with others' use of the site.

We reserve the right to refuse service, block access, or decline any submission at our discretion.

4. Donations

All donations to QMCH are voluntary. Nothing on this website constitutes an obligation to donate, and no goods or services are supplied to a donor in exchange for a donation.

Online donations are processed through Razorpay, a payment gateway regulated by the Reserve Bank of India. By donating, you confirm that the funds are lawfully yours and that you are authorised to use the payment instrument provided.

Recurring donations continue until cancelled. You may cancel a recurring donation at any time by contacting us; cancellation takes effect from the next scheduled instalment.

5. Refunds and Cancellations

Donations are generally treated as final and non-refundable, since funds are committed to patient care shortly after receipt.

We recognise, however, that genuine errors occur. We will consider a refund request where:

• A transaction was duplicated in error;
• An amount was entered incorrectly and the error is evident;
• A payment was made without the account holder's authorisation; or
• A technical fault resulted in an incorrect charge.

Requests should be made within seven (7) days of the transaction, using the contact details at the end of these terms, and should include the transaction reference, date and amount. Approved refunds are returned to the original payment method, and typically reach the donor within seven to ten working days, subject to the processing timelines of the payment gateway and the donor's bank.

Where an 80G receipt has already been issued for a donation that is subsequently refunded, the receipt is void and must not be used to claim a tax deduction.

6. Receipts and Tax Exemption

QMCH is registered under Section 80G of the Income Tax Act. Donations by Indian taxpayers may qualify for a deduction, subject to the conditions and limits set out in the Act as amended from time to time.

Receipts are issued to the name and details supplied at the time of donation. Please ensure these are accurate — corrections after issue may not always be possible.

QMCH does not provide tax advice. Whether, and to what extent, a deduction is available depends on your individual circumstances, and you should consult your own tax adviser.

7. Patient Registration and Services

Registration through this website is a request for QMCH's services. It does not create an entitlement to care, and does not guarantee that services will be provided.

Whether QMCH can accept a patient depends on clinical assessment, the patient's location relative to our operating areas, and the capacity available at the time. All registrations are reviewed, and we will communicate the outcome directly.

By submitting a registration, you confirm that the information provided is true and complete to the best of your knowledge, and that where you are registering on behalf of another person, you are authorised to do so and to provide their information.

QMCH's services are provided free of charge. No payment should be made to any individual claiming to represent QMCH in exchange for care, equipment or priority. Please report any such demand to us immediately.

8. Medical Disclaimer

9. Intellectual Property

All content on this website — text, graphics, logos, photographs, reports and design — is owned by QMCH or used with permission, and is protected under applicable intellectual property law.

You may view, download and print content for personal, non-commercial use, and may share links to the site freely. Reproducing, republishing or adapting content for commercial purposes, or using QMCH's name or logo in a way that suggests endorsement or affiliation, requires our prior written permission.

10. Third-Party Services

This website uses third-party services including Razorpay for payment processing and Google reCAPTCHA for form protection, and may link to external websites operated by partners or other organisations.

Third-party services are governed by their own terms and privacy policies. QMCH does not control external websites and is not responsible for their content, accuracy or practices. A link does not imply endorsement.

11. Disclaimers and Liability

This website is provided on an "as is" and "as available" basis. While we take care to keep information accurate and current, we make no warranty that the site will be uninterrupted, error-free, or free of harmful components, or that the content is complete or up to date at any given moment.

To the fullest extent permitted by law, QMCH, its office bearers, staff and volunteers shall not be liable for any indirect, incidental or consequential loss arising from your use of this website, from reliance on its content, or from any interruption or failure of the site or of the payment gateway.

Nothing in these terms limits any liability that cannot be excluded or limited under applicable law.

12. Governing Law and Jurisdiction

These terms are governed by the laws of India. Any dispute arising out of or in connection with these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts at Chennai, Tamil Nadu.

13. Changes to These Terms

We may revise these terms from time to time. The current version will always be posted on this page with an updated date. Changes take effect when posted, and your continued use of the website after that constitutes acceptance. Please review this page periodically.

If any provision of these terms is found to be unenforceable, the remaining provisions continue in full effect.